Returns & Exchanges

We want Pawlinia gear to work for you and your dog.

 

If something isn’t right, you can request a return or exchange within 14 days of delivery, in line with EU consumer regulations.

Items must be:

  • unused
  • in original condition
  • returned with original packaging, where reasonably possible


Once your return request is approved, we’ll provide instructions on how to proceed.

Please note:

  • return shipping costs are the responsibility of the customer
  • original shipping fees are non-refundable


If you have any questions, contact us at support@pawlinia.com