Returns & Exchanges
We want Pawlinia gear to work for you and your dog.
If something isn’t right, you can request a return or exchange within 14 days of delivery, in line with EU consumer regulations.
Items must be:
- unused
- in original condition
-
returned with original packaging, where reasonably possible
Once your return request is approved, we’ll provide instructions on how to proceed.
Please note:
- return shipping costs are the responsibility of the customer
- original shipping fees are non-refundable
If you have any questions, contact us at support@pawlinia.com